We're building ML-powered box-size optimisation for retail, manufacturing and drop-shipping teams. Less void space, less cardboard, lower CO₂ — and PPWR-ready.
As we build, we listen. This short survey helps us understand your current boxing process, providers and pains — so what we ship next fits your reality. ~7 minutes. No sales pitch.
~7 minutes · your answers directly shape what we build
Part 1 of 6
Your operation
First, a quick read on who you are and what you ship. So we can match recommendations to your reality.
1Which best describes your company? *
Retail / e-commerce brand
Manufacturer
Drop-shipping
3PL / fulfilment provider
Marketplace seller
Other
2How big is your company?
1–10 people
11–50
51–250
251–1,000
1,000+
3Where is your business based? *
Helps us understand which regulations and carriers apply to you.
Austria
Belgium
Denmark
France
Germany
Ireland
Italy
Netherlands
Spain
Sweden
Switzerland
United Kingdom
Other
4How many items (units) do you ship per month? *
A rough order of magnitude is fine.
< 500
500–2,000
2,000–10,000
10,000–50,000
50,000–200,000
200,000+
5How many unique SKUs are in your active catalogue?
< 50
50–250
250–1,000
1,000–10,000
10,000+
6Do you ship fragile items?
No, never
Sometimes (< 25%)
Often (25–75%)
Almost everything is fragile
Part 2 of 6
Your boxing setup
How you actually pack the boxes. This is where Tetrik does its work, so we want to know everything.
7How many different box sizes do you currently use? *
1 — one box for everything
2–3
4–6
7–12
13+
On-demand / made-to-fit
8Do you combine multiple SKUs (mixed sizes) in a single box?
Always — multi-line is the norm
Often
Sometimes
Rarely
Never — one SKU per box
9How is the boxing physically done? *
100% manual
Manual pack, software suggests box
Semi-automatic
Fully automated
Outsourced to 3PL
10How is the box size decided for each order?
Select all that apply.
Packer's gut / eyeballing
Static rule per SKU
WMS / OMS picks it
Cartonisation software
Carrier's calculator
Custom in-house algorithm
Other
11Roughly, what % of an average shipped box is empty space? *
Per the PPWR definition, empty space = everything in the box that isn't the product itself — including all filler materials (bubble wrap, air cushions, paper cuttings, foam, polystyrene, wood wool, etc.). Industry average is around 40%. Slide to your honest guess.
30%
0% — perfect fit40% — average80%+ — mostly air
12What do you use to fill the empty space inside the box?
Select all that apply. The PPWR explicitly names these as "empty space" — none count as product.
Nothing — items fit tight
Bubble wrap
Air pillows / air cushions
Paper wrap (kraft / PaPair / Geami)
Paper cuttings / shredded paper
Foam peanuts
Foam sheets
Foam wool
Sponge filler
Wood wool / excelsior
Polystyrene (EPS / styrofoam)
Cardboard inserts
Biodegradable / mushroom
Other
Part 3 of 6
Boxes, software & inventory
Where your boxes come from, how much you hold, what runs the show.
13What's the typical lead time from your box supplier(s)?
< 1 week
1–2 weeks
2–4 weeks
1–2 months
2+ months
Not sure
14How much box inventory do you typically hold?
JIT — almost none
1–2 weeks
2–4 weeks
1–3 months
3+ months stockpile
Not sure
15Which boxing / fulfilment software do you use?
Select all that apply.
None / spreadsheets
SAP
Oracle / NetSuite
Microsoft Dynamics
Manhattan
Blue Yonder
ShipStation
ShipHero
Logiwa
ProShip / cartonisation
Custom / in-house
I don't know
Other
Part 4 of 6
Logistics & channels
How you get boxes out the door — and where the orders come from.
16How does your delivery carrier charge you?
Per box / parcel
By weight
Volumetric (m³ / DIM)
Per pallet / m³ (freight)
Mixed — depends on lane
Not sure
17Which delivery companies do you use?
Select all that apply.
DHL
UPS
FedEx
PostNL
DPD
GLS
USPS
Royal Mail
Amazon Logistics
Local / regional
Own fleet
Other
18Where do your orders come from?
Select all that apply.
Shopify
WooCommerce
Magento
BigCommerce
Wix
Squarespace
Own / custom platform
Amazon
eBay
Bol.com
B2B / closed customer portal
EDI / direct integration
Offline only
Other
Part 5 of 6
Regulation & where it hurts
PPWR is rewriting the rules of packaging in Europe. And no boxing process is pain-free. Tell us yours.
19How familiar are you with PPWR? *
EU Packaging & Packaging Waste Regulation — caps empty space at 50% from 2030 (or 2031, depending on Commission timing).
1
2
3
4
5
Never heard of itWe're compliance-ready
20How ready are you for the 2030 PPWR deadline?
What deadline?
Aware, no plan yet
Plan in progress
Already compliant
N/A — non-EU
21Drag each pain point into the box that best describes how much it hurts. *
Drag (or tap on mobile) into "Biggest pain" — top is worst — or "No pain". Anything in the middle box is "meh".
Unsorted
☰Too much void space — shipping air
☰Cardboard & filler costs
☰Damaged / returned goods
☰Slow or inconsistent packers
☰Too many box sizes to manage
☰Forecasting box demand
☰Volumetric shipping fees
☰PPWR / sustainability reporting
☰Software doesn't talk to each other
☰Customer complaints (oversized)
Biggest pain (top = worst)
No pain
22If you could make one wish to improve your boxing process, what would it be?
Part 6 of 6
Pricing reality check
Tetrik is a SaaS tool — a monthly subscription. To price it fairly, we'd love your honest read. No commitment, no sales tricks. (Optional, but gold for us.)
23Right now, how much does your team spend per month on packaging or fulfilment software?
All tools combined — WMS, cartonisation, shipping software, etc.
Nothing — we don't pay for SaaS
< €50/mo
€50–150/mo
€150–500/mo
€500–1,500/mo
€1,500–5,000/mo
€5,000+/mo
Not sure
24At what monthly price would Tetrik feel like a fair deal — good value for what it does?
Honest gut feel on the SaaS monthly fee — not a commitment.
< €50/mo
€50–150/mo
€150–500/mo
€500–1,500/mo
€1,500–5,000/mo
€5,000+/mo
Depends on ROI delivered
25At what monthly price would Tetrik feel too expensive — a hard no, even if it worked perfectly?
Above €100/mo
Above €250/mo
Above €500/mo
Above €1,500/mo
Above €5,000/mo
Above €10,000/mo
No upper limit if ROI is clear
Almost done
Want a directional benchmark?
The survey is the start. Leave your email and we'll send a directional estimate based on industry benchmarks and your answers. For your real numbers — your actual void %, savings, and PPWR readiness — upload a CSV or Excel of your orders into the Tetrik tool. That's where the real diagnosis lives.
Early-access perks — pilot pricing, founding-customer benefits, and full access to the Tetrik tool to upload your order data (CSV or Excel) for the precise diagnosis.
I agree to be contacted by Tetrik about this survey and early-access opportunities. GDPR-compliant — unsubscribe anytime. See our privacy notice.
Thank you — that's gold.
Your answers go straight into what we build next. We'll be in touch.